Delivery Policy

NutriDrinks.co.uk aims to offer the most competitive and cost saving delivery options in the industry. Due to the heavy weight and extra packaging required to ensure a safe delivery, prices are competitively set at a standard rate of £3.95 for a next working day service (from the day of despatch). All despatched orders are fully traceable via an online track and trace system accessible via a tracking number provided with each despatched item.

NutriDrinks.co.uk offers free standard delivery on all orders over £74.95 in value to our customers in Great Britain*

Once your order has been despatched, NutriDrinks.co.uk will contact you via email bringing to your attention that the delivery has been despatched and is on its way to you. NutriDrinks.co.uk aims to despatch all orders received by 13:00 hours on the same day or next day or guarantees within 2 full working days dependent on stock availability. Any items which have been returned back to NutriDrinks.co.uk due to them not being accepted at the point of delivery or failure to be picked up from your local sorting office will incur additional delivery charges, if and when the order gets re-despatched. If part of an order is out-of-stock or needs to be sourced then NutriDrinks.co.uk will despatch the available parts of the order immediately and despatch the remaining items of the order when they come back into stock at no extra cost to you. If your delivery does not arrive within the given time after receiving the despatch email, please contact NutriDrinks.co.uk immediately as we aim to offer 100% customer satisfaction.

Standard Delivery - Parcel Force Next Working Day ( Great Britain )

Standard delivery is provided by Parcel Force as a fully tracked and insured on the Next Working Day Service (from day of despatch), i.e. Mon-Thurs is Next Day Delivery, Friday orders will be delivered Monday and weekend & Monday will be Tuesday. Standard delivery is priced at £3.95 and can take between 1-2 working days and will require a signature upon arrival. If the event that any heavy or bulky items are ordered, NutriDrinks.co.uk will contact you and advise you accordingly if you will be subject to any extra delivery charges. Free Delivery is only applicable on all orders within Great Britain. Any orders which are to be delivered outside of Great Britain are subject to additional delivery charges which will be emailed to you once an official order has been placed. 

If for any reasons , you are not available to receive your order at the time of delivery, Parcel Force will leave a ' we were here' calling card with details on how to arrange a collection or arrange a re-delivery. It is the customer's responsibility to arrange either the collection or re-delivery of their package once Parcel Force have attempted to deliver and a card has been left. If for any reasons , your order has not been collected or re-delivered within the allotted time-frame , Parcel Force will return your package back to NutriDrinks.co.uk where you will incur an additional delivery charge to have a second delivery attempt or a refund will be issued for the products , and not for your initial delivery charge.

Europe, America’s and the Rest of the World - International Deliveries

NutriDrinks.co.uk gracefully extends its services to Europe. Due to the industry and laws we abide by, NutriDrinks.co.uk reserves the right to refuse the sale of any products dependent on international laws regarding the sale of medicines to certain regions of the world.

Due to continuous pricing fluctuations NutriDrinks.co.uk advises its customers from these regions of the world to contact us on receiving the most up to date competitive delivery price and an estimated delivery date. Delivery prices outside of Great Britain are based on weight and destination. Unfortunately, certain countries do not allow for nutritional drinks and these deliveries will not clear customs. It is the responsibility of the customer to provide all information required to make an initial delivery. NutriDrinks.co.uk is only responsible for despatching international orders and all responsibility after despatch including any customs and excise issues lyes with the client. 

NutriDrinks.co.uk will charge a 'standard' delivery fee at the checkout for all orders which are outside of Great Britain. Upon receving your order , our despatch team will calculate the 'actual' cost of delivery and should a top-up payment be required , this will be requested via email/telephone. The actual cost of delivery can not be given at the time of purchase as this is dependent on many variables which include; the weight of the total package , the destination country and the type of service.

Should you not wish to continue with your order then your order will be cancelled and refunded in full.

 *Great Britain is defined as England Scotland and Wales.

DELIVERY TO THE SCOTTISH HIGHLANDS AND NORTHERN IRELAND DOES INCUR EXTRA DELIVERY TIME PLEASE CALL OR EMAIL OUR TEAM FOR FURTHER DETAILS. AN ADDITIONAL DELIVERY CHARGE WILL ALSO BE APPLIED FOR ORDERS GOING TO ANY OF THESE REGIONS. 

Packaging

NutriDrinks.co.uk endeavours to use high quality packaging to ensure maximum safety of your items during transit. NutriDrinks.co.uk uses secured double-walled corrugated cardboard boxes along with bubble-wrap for all orders. The NutriDrinks.co.uk packing team endeavour to pack all items safely and at a high standard, ensuring your product arrives to you in a safe condition.

 

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